Information We Collect and How We Use It
We may collect information about you directly from you and from third parties, besides automatically through your use of our Site or Services to extend services like for our internal purposes, processing of your contributions, providing receipts and tax exemption certificates, sending regular updates about the work we do for children, respond to your queries and intimating you of the new opportunities to support upliftment of women, children and divyangs of India in a better way. We require your personal information when you request a communication from us, make a contribution, register for an on-ground function, pledge support to our work and campaigns and apply for working or volunteering with TareZameen Foundation. This information may be sought over the phone, via email, through the website, or by the means of face-to-face interaction. You may choose to provide personal information either by phone, e-mail or on our Site. Certain areas and features of our Site and Services may need registration. To register, you must provide your name, address, email address, login and password. We may also request from you or allow you to submit additional discretionary information, depending on the type of communication or transaction the personal information we collect may include, but is not limited to, your name, date of birth, PIN code, postal address telephone numbers, mobile phone numbers, your organization’s name, email addresses, credit/debit card information, bank information or billing information. Irrespective of the method in which we receive your personal information, we make all earnest attempts to honour your privacy.
When you ask us to send you email such as a free email newsletter, you may provide us with certain information such as your email address so we can fulfill your request. You may opt to provide additional information as well, such as your postal address and phone number.
When you make a donation through our Site, we may ask you to submit specific personal information (such as credit card information) so we can process your donation. We also maintain your contact information in our records so we can contact you to provide TareZameen Foundation’s program information and information on additional giving opportunities.
Refunds and Cancellations
We take the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of a mistaken donation, we will respond to the donor within 7 working days of receiving a valid request for refund from the donor.The prompt refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send us a written request for a repayment within 2 days of making the donation along with-
- Proof of the deduction of the donation amount.
- In cases where the donation receipt has already been issued to the contributor, the contributor will have to return the original receipt to us at our office address.
- If the tax exemption certificate is already issued, then we are extremely sorry but we will not be able to refund the donation. Although, in case of a valid refund request due to any error on our part, we will refund the donation and bear the costs of the same.
If the donor doesn’t write within two days, then refund would be unobtainable.
Questionnaires and Surveys
We occasionally may ask visitors to our Site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us understand the needs of our visitors. We do not keep any confidential information about you in connection with your participation in a Site survey unless you specifically agree to provide this information.
Cookies and Web Beacons
a) Session Cookies – Session cookies exists only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to individually identify you during a session or while you are logged in to the Site. This permits us to process your online transactions and requests and confirm your identity after you have logged in and as you move through our Site.
b) Persistent cookies – Persistent cookies remain on your computer after you have closed your browser or turned off your device. We use persistent cookies to track combined and statistical information about user activity.
Most web browsers automatically accept cookies, but if you prefer, you can change your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to forbid your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may be non-functional
Clear GIFs, pixel tags and other technologies
Clear GIFs are small graphics with a unique identifier, relating in function to cookies. Contrary to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), regarding our Site to, among other things, track the activities of Site visitors, help us manage content and accumulate statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our clients, to assist us in tracking email response rates, recognize when our emails are viewed and track whether our emails are forwarded.
We use automatic devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our Application. We also may use other analytic means to assess our Services. We use these tools to help us improve our Services, performance and user convenience. We do not share your private information with these third parties.
Information We Share
TareZameen Foundation does not sell, rent, trade or otherwise disclose personal information about our Site visitors (nor our offline donors), except as described here. We share information provided by our Site visitors with service providers that we have reserved to perform services on our behalf, for example, to process donations, send direct mails, emailers, greeting cards, making phone calls, and others. We may share your information like phone numbers, email addresses, etc. with these agencies so that they can carry out these activities efficiently. These service providers are not authorized by us to use or divulge the information except as necessary to perform services on our behalf or to comply with legal requirements. However, as we do not have complete control over these third parties, we cannot guarantee your privacy. In addition to that, we may disclose information about you-
- if we are enforced to do so by law,
- in response to a demand from law enforcement authorities or other government officials,
- when we believe disclosure is indispensable or relevant to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) to our affiliates or subsidiaries.
Links to Other Sites
TareZameen Foundation has the necessary security mechanisms in place and only designated employees have access to your personal information. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. All online transactions are done on a secure server. When you provide credit card information to make a contribution, we use the industry standard for Internet security, Secure Socket Layer (SSL) technology to help protect the data you provide. This Internet encryption standard disorganizes data as it travels from your computer to our server. Please note however that, perfect security is non-existent on the Internet. You will know that you’re in a secure area of our Site when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”
All contents on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of TareZameen Foundation and/or its content suppliers and is protected by Indian IPR laws. The arrangement and assortment (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of TareZameen Foundation and protected by Indian and international copyright laws. Consent is given to use the resources of this Site only for the purposes of making enquiries, making a donation or funding any of TareZameen Foundation’s initiatives. Any other use, including the reproduction, alteration, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the permission of TareZameen Foundation. All other trademarks, brands and copyrights other than those belonging to TareZameen Foundation belong to their respective owners and are their property.
How to Contact Us
If you would like us to update your contact information or remove your name from our email or postal mailing lists, or if you have any questions about our information practices, please contact us by visiting www.tarezameenfoundation.org or calling us at 9958939136, 9354310025.
You can write to us at:
Or, Email us at: firstname.lastname@example.org